Terms and Conditions

Check In / Check Out

Check in time is after 3:00 pm. Check out time is until 11:00 am.


Ten-ee-ah Lodge produces its own power by generator which is shut off from approximately 12:15 am until 6:45 am.

Phone and Internet

We are connected to a private satellite-communication system so landlines are not available for use. Free WLAN is available in the main building for your convenience.

First Aid

An emergency first aid kit is available upon request. Please remember any personal medication.


For the comfort of our guests, there is a no smoking policy in all our buildings.


We offer a limited number of pet friendly cabins. Dogs must be kept on a leash at all times.


As we are a wilderness resort, there are some additional risks involved with our optional activities. You have to understand and accept the additional risks involved in our optional activities and therefore do them at your own risk, if you so choose.

Horseback Riding General Weight and Health Restrictions

The maximum weight for riding is 100 kg, or at the wranglers discretion. Any general health concerns or previous injuries should be discussed with the wrangler prior to booking your tour. 

The wrangler has the right to deny individuals that they feel may not be fit enough to ride due to safety concerns.

Payment / Method of Payment

Final payment can be done at the end of your stay. Your credit card information is only to guarantee your reservation. Ten-ee-ah Lodge accepts VISA, Master Card, Travelers Cheques, and Cash.


Cancellations of any confirmed reservation must be received by written notification; fax,
mail, or email. Cancellations within 30 days of arrival is charged 100% on your bill.