Terms and Conditions

Check In / Check Out

Check In time is after 3:00 pm. Check Out time is until 11:00 am.

Utilities

Ten-ee-ah Lodge produces its own power by generator which is shut off from approx. 12:15 am until 6:45 am.

Phone and Internet

We are connected to a private satellite-communication system. Free WLAN is available in the main building.

First Aid

An emergency first aid kit is available. Please remember your personal medication.

Smoking

For the comfort of our guests, there is a no smoking policy in all our buildings.

Pets

We offer a limited number of pet friendly cabins. Dogs must be kept on a leash at all times.

Activities

As we are a wilderness resort, there are some additional risks involved with our optional activities. You have to understand and accept, the additional risks involved in our optional activities and therefore do them at your own risk, if you so choose.

Horseback Riding Weight Restrictions

The maximum weight for riding is 100 Kg, or at the wranglers discretion.

Payment / Method of Payment

Final payment can be done at the end of your stay. Your credit card information is only to guarantee your reservation. Ten-ee-ah Lodge accepts VISA, Master Card, Travelers Cheques, and Cash.

Cancellation

Cancellations of any confirmed reservation must be received by written notification; fax,
mail, or email. Cancellations within 30 days of arrival is charged 100% on your bill.